Privacy Policy

Privacy Policy for SMS Communication

Effective Date: January 3, 2025

Home Rental Team ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you consent to receive SMS communications from us.

Information We Collect

When you opt in to receive SMS communications from us, we may collect the following information:

Contact Information: Your mobile phone number.

Message Content: Details shared via SMS, such as requests for property viewings, appointment confirmations, or updates about your rental.

Message Metadata: Information like the time, date, and frequency of messages exchanged.

How We Use Your Information

We use the information collected for the following purposes:

To send SMS updates related to your rental experience, including:

Property viewings and tour reminders.

Lease agreement updates and notices.

Maintenance updates and appointment reminders.

Rental payment reminders and confirmations.

General communication about your tenancy.

To respond to questions, requests, or concerns submitted via SMS.

To improve and enhance our services to better meet your needs.

Sharing and Disclosure of Information

Your information is not sold, rented, or shared with third parties for marketing purposes. We may share your information only in these cases:

Service Providers: With trusted service providers who help deliver SMS services (e.g., SMS platforms), only as necessary to provide these services.

Legal Compliance: If required to comply with applicable laws, regulations, or legal processes (e.g., court orders or subpoenas).

Data Security

We implement reasonable security measures to protect the data transmitted through SMS, including:

Securing servers that store SMS-related data.

Restricting access to your personal information to authorized personnel only.

Your Rights

You have the following rights concerning your SMS data:

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message.

Access and Information: You can request details about what information we collect and how we use it.

Data Deletion: You may request that we delete your SMS-related data by contacting us.

Message Rates and Frequency

Standard message and data rates may apply based on your mobile carrier’s plan. Message frequency may vary depending on the nature of the service and your communication with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will include a revised "Effective Date" and will be made available for review.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our SMS services, please contact us:

Email: homerentalteamga@gmail.com

Phone: 912-483-8767

Mailing Address: 21 Forest Street, Richmond Hill, GA 31324